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Shipping policy
At LockSelect, we're committed to making your shopping experience simple and worry-free. We offer free U.S. shipping, reliable delivery, and tracking updates to help you stay informed about your order.
Free U.S. Shipping
We offer FREE standard shipping on all orders to serviceable addresses within the United States, with no minimum purchase required.
Order Processing
Orders are typically processed within 1–2 business days, excluding weekends and U.S. public holidays.
Once your order has been shipped, we'll send you a shipping confirmation email.
Estimated Delivery Time
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Standard U.S. Shipping: 2–5 business days, including order processing.
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Expedited Shipping: May be available at checkout. Available options, delivery estimates, and any additional charges will be displayed before you complete your purchase.
Delivery times are estimates and may vary depending on your location and carrier conditions.
Shipping Carriers
We work with trusted shipping carriers, including UPS, FedEx, and USPS, to ensure reliable delivery.
The carrier used for your order may vary based on your shipping address and available services.
Order Confirmation & Tracking
We keep you informed throughout the shipping process.
Order Confirmation: After placing your order, you'll receive a confirmation email at the email address provided during checkout.
Shipping Confirmation & Tracking: Once your order ships, we'll send you a separate email containing your tracking number and a link to track your package.
You can use the tracking link to check your shipment's status and follow its delivery progress.
Please note that tracking information may take some time to appear after the carrier receives your package.
If you haven't received your shipping confirmation after the expected processing period, please check your spam folder or contact our support team.
Certain special shipments, such as replacement parts, may not include tracking. If this applies to your shipment, we'll notify you by email.
Shipping Delays
While we work hard to deliver your order on time, occasional delays may occur due to weather conditions, carrier disruptions, holidays, or high shipping volumes.
We appreciate your understanding and encourage you to contact us if you have concerns about your delivery.
Shipping Address Accuracy
Please double-check your shipping address before completing your order.
If you notice an error, contact us as soon as possible. We'll do our best to update your shipping details before your order ships.
Once an order has been dispatched, address changes may not be possible, and delivery issues caused by incorrect or incomplete shipping information may be outside our control.
Need Help?
If you have any questions about your order, shipping status, or tracking information, our customer support team is here to help.
Email: support@lockselect.com
We're happy to assist you.
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