Refund Policy

We want you to feel confident shopping with LockSelect.


30-Day Returns

You may request a return within 30 days of delivery.

To qualify:

  • Item must be unused and uninstalled

  • Original packaging required

  • Proof of purchase needed


Non-Returnable Items

Some items cannot be returned, including:

  • Installed or used locks

  • Custom or special-order products


Refund Process

Once we receive your return:

  • We inspect the item

  • Notify you of approval

  • Issue refund within 5–10 business days

Refunds are returned to your original payment method.


Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect.


Damaged or Incorrect Items

If something arrives damaged or wrong, contact us within 48 hours — we’ll make it right.

Best Price Guarantee

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Flexible Payment Options

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