Política de devoluciones

Última actualización: [31.03.2026]

En LockSelect, queremos que te sientas seguro con cada compra. Si algo no está bien, estamos aquí para ayudarte.

Plazo de devolución de 30 días

Puedes solicitar una devolución en un plazo de 30 días a partir de la entrega.

Para ser elegible para una devolución:

El artículo debe estar sin usar y sin instalar
Debe estar en su embalaje original
Se requiere un comprobante de compra

Importante: Productos instalados

Debido a la naturaleza de los productos de cerrajería y seguridad:

Las cerraduras instaladas o usadas no son elegibles para devolución
Los productos que muestren signos de instalación o uso pueden ser rechazados

Te recomendamos revisar las especificaciones del producto cuidadosamente o contactar con nosotros antes de la instalación.

Artículos que no admiten devolución

Los siguientes artículos no pueden ser devueltos:

Productos instalados o usados
Artículos personalizados o pedidos especiales
Artículos en liquidación o venta final

Artículos dañados, defectuosos o incorrectos

Si tu pedido llega dañado, defectuoso o es incorrecto:

Contáctenos dentro de las 48 horas posteriores a la entrega
Incluya fotos y los detalles del pedido

Trabajaremos rápidamente para resolver el problema mediante un reemplazo o un reembolso.

Proceso de devolución

Para iniciar una devolución:

Envíenos un correo electrónico a support@lockselect.com
Proporcione su número de pedido y el motivo de la devolución
Espere la autorización de devolución y las instrucciones

Las devoluciones enviadas sin autorización podrían no ser aceptadas.

Gastos de envío de devolución

Los clientes son responsables de los gastos de envío de devolución
Los gastos de envío originales no son reembolsables
Si la devolución se debe a un error nuestro, cubriremos el costo de devolución

Reembolsos

Una vez que su devolución sea recibida e inspeccionada:

Se le notificará la aprobación
Los reembolsos aprobados se emiten en un plazo de 5 a 10 días hábiles
Los reembolsos se realizan mediante el método de pago original

Cambios

No ofrecemos cambios directos. Si necesita un artículo diferente, por favor realice un nuevo pedido.

Cancelaciones de pedidos

Los pedidos solo pueden cancelarse antes de ser enviados. Una vez enviados, deben seguir el proceso de devolución.

¿Necesita ayuda?

Nuestro equipo de soporte está aquí para usted:

Correo electrónico: support@lockselect.com
Horario: Lun–Vie, 9AM–5PM (PST)

Estamos comprometidos a hacer que su experiencia con LockSelect sea sencilla y confiable.

¡Las devoluciones solo se aceptan para artículos sin usar y sin instalar!

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Good quality

They have great quality and easy to use them.

Solid Little Lock

I'm going cross country and need a luggage lock.I bought a different one first from a different manufacturer. It came highly recommended by lock reviewers and one of the AI agents. I couldn't get that lock to accept a new code, and so I refunded it.I then bought a two pack of these because I still wasn't convinced that it would fit into the small holes on my zipper tabs. I have a strange back pack. It is made and sold by the Boss musical instrument company, and is designed to hold my pedal board. I have more zippers than locks. My biggest regret is not simply buying the 4 pack of these.Instructions were clear:This was the entire issue with the first lock. That lock came with a 4 image pantomime of what to do on the back of the package, and nothing was clearly explained. The dial numbers were loose and sloppy. This lock came with an instruction card that unfolded, and explained things easily.Setting the code was ridiculously easy. If you have a bad memory put the code in your secure files folder or something. Because, while you can change the code infinite times, it will always require the current set PIN.I think that this lock is as durable as it can be. If somebody takes a set of bolt cutters to it, it won't last long. But I bet you could run it over with your car for days and it would still work.It's black in color as the pictures show. The numbers are bright white. They click into place and don't feel sloppy, It has a decent weight for a small object.I would never buy a lock based on its looks, but the design team have made a nice looking product.Value for money is a little harder for me to quantify this time. The ONLY reason that I have to buy this lock, is because other people already have the keys to break into it and rifle through my stuff and potentially steal it. Like happened a few months back with that dude's Oscar.I don't find that to be a good value at all!But the price of these locks versus the perceived durability of them means that if I'm forced to buy more TSA locks in the future, I wouldn't hesitate to purchase from this country.

Big sturdy lock with good snap action combination dial, plus backup keys.

This lock has a shackle that is just a hair too big for my gate, but otherwise it is a great lock for many applications, including storage lockers. My gate is a very common gravity latch swinging gate so check your dimensions before purchasing. This shackle is about 5/16" and the hole on the gate is slightly over 1/4" for a 1/4" / 6 mm shackle.Even though it is not suitable for my particular application I am giving it 5-stars for build quality and the ability to easily reset the combination.

Check my photos- Best purchase in a long time!

More than super impressed with these. Excellent quality, super well-made, and the flexible cable allows me to lock all three zippers at once on the outside of my roll-aboard case. What a great value too! Buy these, not any others.

Heavy Duty TSA Combination Lock with Backup Key Access

Review:This 2-pack SURE LOCK TSA-approved combination padlock set provides a versatile security solution for protecting cases, lockers, storage areas, and equipment. The combination of a resettable 4-digit code and backup key access is a convenient feature, giving you an alternative way to unlock the padlock if the combination is forgotten or unavailable.The TSA-approved design makes these locks especially useful for travel and equipment cases that may require inspection. They work well with compatible cases such as equipment boxes, tool cases, camera cases, and other storage containers where secure access is important.The reinforced lock body and hardened steel shackle provide a solid feel and appear built for frequent use. Compared with smaller luggage-style locks, this design offers a more substantial level of protection for larger cases, lockers, and storage applications.The versatility is another strong point. These locks can be used indoors or outdoors for applications such as tool boxes, storage units, gates, sheds, cabinets, and lockers. Having two locks in the package also makes it convenient to secure multiple items or keep a spare available.Pros4-digit combination with backup key accessTSA-approved design for compatible travel casesHeavy-duty construction with hardened steel shackleSuitable for equipment cases, lockers, and storage areas2-pack provides convenient extra coverageConsRequires remembering the combination or keeping the backup key secureNot designed as a replacement for high-security commercial locksSummaryA durable and versatile padlock set that combines convenience and security features. The dual-access design, TSA approval, and heavy-duty construction make these locks a practical choice for protecting valuable equipment, storage cases, and everyday belongings.

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